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AI receptionist

An AI that answers and books jobs.

Replaces personal WhatsApp, a mobile number and a lot of interruptions. The "what time are you coming?" calls stop, and every message is on the customer record.

Communications & Voice in Gaffer
Why it matters

Customers kept informed without anyone pressing send.

Two-way SMS and email from one inbox, automatic updates at every job milestone, and an optional VoIP line with an AI receptionist that answers when you are on a roof.

The "what time are you coming?" calls stop, because the customer already knows.

What you get
  • Answers the calls you cannot take, using a voice trained on your business
  • Takes the caller's details and the nature of the job, and creates the enquiry for you
  • Books straight into your diary where the slot is free
  • Turns missed calls into leads instead of into a voicemail nobody returns
Where it fits

Step 01 of the job: enquiry

A customer fills in your booking form at 9pm. Gaffer creates the lead, texts them back within seconds, tells you where the enquiry came from, and puts it in your pipeline before you have even seen it.

AI receptionist is one part of that step. The rest of the job — quoting, scheduling, certificates, invoicing and payment — runs in the same system, on the same record. See the whole job →

Step 01 of a job in Gaffer: The enquiry lands itself
Common questions

About AI receptionist

Something else? support@rungaffer.com

What does AI receptionist replace?

For most trade businesses, personal WhatsApp, a mobile number and a lot of interruptions. The "what time are you coming?" calls stop, and every message is on the customer record.

Does AI receptionist work on a phone, and offline?

Yes. The mobile app is offline-first: records created on site are stored on the device and synced automatically, in order, when signal returns. Lofts, plant rooms and rural sites were the design brief.

Which plan is it on?

Every paid plan. AI receptionist is included for unlimited users at no extra cost — the monthly, annual and lifetime plans differ only in how you pay.

How long does it take to start using?

Minutes. Start a 14-day free trial with no card, pick your trades at sign-up, and AI receptionist is switched on with your trade's templates already in place.

Put AI receptionist to work.

Full platform, 14 days free, no card needed. Set up in an afternoon, import your customers in a few clicks, and send your first quote today.

Founding members: first 100 businesses get 50% off every paid plan, for as long as they stay subscribed.