A homeowner login with no password to forget
Customers will not create an account to look at an invoice. Gaffer's homeowner access uses a magic link sent to their email — they click it and they are in, seeing their jobs, quotes, invoices and documents for the properties you have worked on.
Replaces emailing a PDF and hoping. Customers approve and pay in one tap, and the business looks considerably bigger than it is.
A customer experience that looks like a much bigger company.
Branded quote acceptance, invoice payment and review pages, a homeowner account showing every job and certificate, and a public trade profile page that wins the enquiry.
Customers pay and approve in one tap, and tell their neighbours about it.
- No password for the customer to create or reset
- Access to their jobs, quotes, invoices and documents
- Covers multiple properties under the same person
- Rate-limited link sending to prevent abuse
- Works alongside the token-based customer portal
- Reduces inbound calls asking for copies of documents
Step 06 of the job: paid
The customer pays by card, Apple Pay or Direct Debit. Xero or QuickBooks are updated. A review request goes out. And eleven months later, the annual service reminder books the next job.
Homeowner accounts is one part of that step. The rest of the job — quoting, scheduling, certificates, invoicing and payment — runs in the same system, on the same record. See the whole job →
What does homeowner accounts replace?
For most trade businesses, emailing a PDF and hoping. Customers approve and pay in one tap, and the business looks considerably bigger than it is.
Does homeowner accounts work on a phone, and offline?
Yes. The mobile app is offline-first: records created on site are stored on the device and synced automatically, in order, when signal returns. Lofts, plant rooms and rural sites were the design brief.
Which plan is it on?
Every paid plan. Homeowner accounts is included for unlimited users at no extra cost — the monthly, annual and lifetime plans differ only in how you pay.
How long does it take to start using?
Minutes. Start a 14-day free trial with no card, pick your trades at sign-up, and homeowner accounts is switched on with your trade's templates already in place.
Put homeowner accounts to work.
Full platform, 14 days free, no card needed. Set up in an afternoon, import your customers in a few clicks, and send your first quote today.
Founding members: first 100 businesses get 50% off every paid plan, for as long as they stay subscribed.