Skip to content
Grow without hiring

Predictive rebooking

Service-due and repeat-work nudges.

Replaces a phone contacts list and someone's memory. Anyone in the office can pick up any call and know exactly what happened last time.

Customers & CRM in Gaffer
Why it matters

Every customer, every site, every job — one record.

Full history per customer with multiple sites, notes, tags, certificates and the complete timeline of quotes, jobs, invoices and messages. Import from your old software in one click.

Anyone in the office can pick up any customer call and know exactly what happened last time.

What you get
  • Certificates and services with an expiry date generate next year's work automatically
  • The customer gets a booking link before the certificate lapses, not after
  • The intervals are per trade, so an annual gas safety check and a five-year EICR behave differently
  • This is the feature that turns a busy year into a repeatable one
Where it fits

Step 06 of the job: paid

The customer pays by card, Apple Pay or Direct Debit. Xero or QuickBooks are updated. A review request goes out. And eleven months later, the annual service reminder books the next job.

Predictive rebooking is one part of that step. The rest of the job — quoting, scheduling, certificates, invoicing and payment — runs in the same system, on the same record. See the whole job →

Step 06 of a job in Gaffer: Paid, reconciled, reviewed, rebooked
Common questions

About predictive rebooking

Something else? support@rungaffer.com

What does predictive rebooking replace?

For most trade businesses, a phone contacts list and someone's memory. Anyone in the office can pick up any call and know exactly what happened last time.

Does predictive rebooking work on a phone, and offline?

Yes. The mobile app is offline-first: records created on site are stored on the device and synced automatically, in order, when signal returns. Lofts, plant rooms and rural sites were the design brief.

Which plan is it on?

Every paid plan. Predictive rebooking is included for unlimited users at no extra cost — the monthly, annual and lifetime plans differ only in how you pay.

How long does it take to start using?

Minutes. Start a 14-day free trial with no card, pick your trades at sign-up, and predictive rebooking is switched on with your trade's templates already in place.

Put predictive rebooking to work.

Full platform, 14 days free, no card needed. Set up in an afternoon, import your customers in a few clicks, and send your first quote today.

Founding members: first 100 businesses get 50% off every paid plan, for as long as they stay subscribed.