Skip to content
Run the day

Spend less time driving and more time on the tools

Gaffer turns today's jobs into one optimised route across the day — the smartest order of stops to cut mileage, save fuel and fit more work in. No more zig-zagging across town or planning the run in your head the night before.

Replaces a paper diary, a whiteboard and a WhatsApp group. Every job has one owner, one time and one place to look. The office stops relaying messages and the engineer stops ringing in for the next address.

Jobs & Scheduling in Gaffer
Why it matters

Every job, every engineer, every day — on one board.

Create a job in seconds, drag it onto the right engineer, and watch it move from booked to on-site to done. The office sees everything; the van sees only what matters.

Owners stop being the human dispatch board. Engineers stop ringing in for the next address.

What you get
  • Fewer wasted miles — lower fuel bills and less wear on the van
  • Room to slot in an extra job or emergency call without redoing the day
  • Live traffic factored into arrival estimates so promises stay realistic
  • Optimised routes for every engineer, all from one schedule
  • Offline maps and stop list in the mobile app for poor-signal areas
  • "On my way" customer texts triggered from each stop as you go
One-tap optimisation
Drag-and-drop reordering
Respects time windows
Where it fits

Step 04 of the job: on site

The engineer taps "On my way" and the customer gets a text with an arrival window. On site: clock in, photos, the certificate for the job — EICR, Gas Safety, whatever the trade needs — signed on the device. No signal? It syncs later.

Route planning is one part of that step. The rest of the job — quoting, scheduling, certificates, invoicing and payment — runs in the same system, on the same record. See the whole job →

Step 04 of a job in Gaffer: The paperwork happens on site
Common questions

About route planning

Something else? support@rungaffer.com

What does route planning replace?

For most trade businesses, a paper diary, a whiteboard and a WhatsApp group. Every job has one owner, one time and one place to look. The office stops relaying messages and the engineer stops ringing in for the next address.

Does route planning work on a phone, and offline?

Yes. The mobile app is offline-first: records created on site are stored on the device and synced automatically, in order, when signal returns. Lofts, plant rooms and rural sites were the design brief.

Which plan is it on?

Every paid plan. Route planning is included for unlimited users at no extra cost — the monthly, annual and lifetime plans differ only in how you pay.

How long does it take to start using?

Minutes. Start a 14-day free trial with no card, pick your trades at sign-up, and route planning is switched on with your trade's templates already in place.

Put route planning to work.

Full platform, 14 days free, no card needed. Set up in an afternoon, import your customers in a few clicks, and send your first quote today.

Founding members: first 100 businesses get 50% off every paid plan, for as long as they stay subscribed.