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Product tour

This is the actual product.
Not an illustration of one.

Every screenshot below is the live system running a demo business's data. Take the tour, then take the trial and put your own work through it.

Run the day

The office view

Where the owner and the office live. Everything booked, everyone's position, every balance outstanding — refreshed as the field taps through the day.

Dashboard in Gaffer
Dashboard

Jobs, customers, quotes, invoices, pipeline and today's schedule on one screen, with the overdue balance in red where you cannot miss it.

Day operations in Gaffer
Day operations

The whole team's day: appointments, unassigned jobs, conflicts, collections and the dispatch board on one hour-by-hour timeline.

Calendar in Gaffer
Calendar

Week, day, month and team views. Drag a job to a different slot or engineer and the customer is told automatically.

Live staff map in Gaffer
Live staff map

Where every engineer is while they are on shift, so the next callout goes to whoever is nearest.

Jobs in Gaffer
Jobs

Every job with status, engineer and customer. Filter by today, this week, or the ones nobody has been assigned to yet.

The job record in Gaffer
The job record

Tasks, materials, time, photos, forms, quote and invoice — one record per job with nothing living in a separate app.

Win more work

From enquiry to accepted quote

Leads land in a pipeline instead of a phone. Quotes are built from priced templates and accepted online with a deposit.

Enquiries in Gaffer
Enquiries

Every enquiry from your website, booking widget or phone, with the source, the message and a one-click conversion to a job.

Lead capture forms in Gaffer
Lead capture forms

Build a booking form, embed it, and track views, submissions and conversion rate per form.

Quotes in Gaffer
Quotes

Win rate, pipeline value and every quote by status. Draft with AI, duplicate, preview as the customer sees it.

A quote in Gaffer
A quote

Line items from your price book, VAT handled, sent by email, accepted online with a signature.

Quote templates in Gaffer
Quote templates

218 priced starting points across 58 trades, so nobody prices a job from a blank page.

Growth pipeline in Gaffer
Growth pipeline

Renewals, upsells and win-backs surfaced automatically from completed work, with a value and a due date on each.

Get paid faster

Money in, books straight

Invoices raised from the job, paid by card or Direct Debit, chased on a schedule and reconciled into your accounts without retyping.

Invoices in Gaffer
Invoices

Outstanding, overdue and paid at a glance, with the oldest overdue balance called out.

An invoice in Gaffer
An invoice

Send by email, take a card payment, record a cash payment, or copy the Pay Now link.

Collections radar in Gaffer
Collections radar

Who owes what, how long it has been, what has been chased and what has been promised.

Tap to Pay in Gaffer
Tap to Pay

Take a card payment on the phone itself with Stripe Terminal — no card machine to carry.

Recurring invoices in Gaffer
Recurring invoices

Maintenance and service work billed on a schedule without anyone remembering to raise it.

VAT returns in Gaffer
VAT returns

A VAT summary for the period, reconciled to what was actually pushed to your accounts package.

Stay compliant

Certificates, RAMS and the paperwork nobody enjoys

913 documents across 58 trades, completed on site, signed on the device and tracked to their expiry date.

Trade forms in Gaffer
Trade forms

The forms for your trade, as proper digital documents with the fields the regulations expect.

Compliance certificates in Gaffer
Compliance certificates

Gas Safety, EICR, LOLER, F-Gas, FENSA and the rest, filed against the customer with a reminder before they lapse.

Risk assessments in Gaffer
Risk assessments

Hazards, likelihood, severity, controls and residual risk — the record an inspector or main contractor asks for.

The form catalogue in Gaffer
The form catalogue

Every template your business can issue, filtered by trade, with the ones you never use switched off.

Permits to work in Gaffer
Permits to work

Hot works, confined space and other permits issued, tracked and closed out.

Scheme memberships in Gaffer
Scheme memberships

Gas Safe, NICEIC, NAPIT, CHAS and Constructionline registrations with their renewal dates.

Grow without hiring

The work the system does while you sleep

Sequences, reminders, reviews and reports. This is the part that turns a busy trade business into a growing one.

Follow-up sequences in Gaffer
Follow-up sequences

Quote chasers, service reminders and win-back campaigns that run on their own once you switch them on.

Reviews in Gaffer
Reviews

A review request after every completed job, and the reputation dashboard that comes with it.

Reports in Gaffer
Reports

Revenue, profit, win rate, technician utilisation, VAT and cash-flow forecast.

Report builder in Gaffer
Report builder

Pick the fields, group and filter them, save the report. For the question nobody built a screen for.

Campaigns in Gaffer
Campaigns

Email and SMS campaigns to segments of your own customer base, tracked to opens and replies.

Churn risk in Gaffer
Churn risk

Customers who have gone quiet, ranked by what they used to be worth, with a suggested way back in.

The back office

Everything else a real business needs

The unglamorous screens that stop a growing business falling over: stock, fleet, people, suppliers and the audit trail.

Stock and inventory in Gaffer
Stock and inventory

Levels, locations, movements and low-stock warnings for the van and the unit.

Asset register in Gaffer
Asset register

Customer and company assets with service schedules that turn into booked work.

Fleet in Gaffer
Fleet

Vehicles with MOT, service and mileage tracking, plus the carbon footprint if you are asked for it.

Timesheets in Gaffer
Timesheets

Hours recorded against the job as the week happens, ready for payroll instead of reconstructed from memory.

Team and HR in Gaffer
Team and HR

Holidays, absence, qualifications, training and DBS records with expiry tracking.

Purchase orders in Gaffer
Purchase orders

Order from suppliers against a job, receive goods and cost it back to the work.

Integrations in Gaffer
Integrations

Xero, QuickBooks, Sage, Stripe, GoCardless, Google, Microsoft 365 and the rest, connected from one page.

Audit log in Gaffer
Audit log

Who changed what, when, from where. Every mutation through the API is recorded.

On the phone

The same system, in the van.

Offline-first, so the loft and the plant room are not a problem. More about the mobile app →

Today in the Gaffer mobile app
Today

The engineer's day: route, jobs, messages, clock-in and the briefing.

The job in the Gaffer mobile app
The job

Navigate, clock in, photos, forms, signature, invoice — all in one screen.

Forms in the Gaffer mobile app
Forms

The certificates for your trade, filtered to the ones you actually issue.

Filling a certificate in the Gaffer mobile app
Filling a certificate

An EICR being completed on site, with location captured and the operative recorded.

Finance in the Gaffer mobile app
Finance

Quotes, invoices, overdue balances and payments from the van.

Everything else in the Gaffer mobile app
Everything else

220+ screens, organised into modules you can hide if your trade does not use them.

Seen enough? Put a real job through it.

Free for 14 days, no card. Import a few customers, quote one job, and see the invoice go out before you have left the drive.

Founding members: first 100 businesses get 50% off every paid plan, for as long as they stay subscribed.