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Offline mode

A field app that keeps working with no signal and syncs later.

Replaces a clipboard, a camera roll and a job sheet in the footwell. Paperwork gets done while the job is still in front of the engineer, not reconstructed at 6pm.

Why it matters

A field app that works in the basement, the loft and the middle of nowhere.

Offline-first on Android, with iOS to follow. Jobs, forms, photos, signatures and clock-ins are captured on the device and synced the moment signal returns.

Paperwork happens on site, while the job is in front of the engineer — not reconstructed in the van at 6pm.

What you get
  • Jobs, customers and today's appointments cached on the device for reading
  • Forms, photos, signatures, notes and clock-ins written to a local queue when there is no signal
  • The queue flushes strictly in order, so a job is never invoiced before it is completed
  • A failed write halts the queue rather than being skipped, so nothing is quietly lost
Where it fits

Step 04 of the job: on site

The engineer taps "On my way" and the customer gets a text with an arrival window. On site: clock in, photos, the certificate for the job — EICR, Gas Safety, whatever the trade needs — signed on the device. No signal? It syncs later.

Offline mode is one part of that step. The rest of the job — quoting, scheduling, certificates, invoicing and payment — runs in the same system, on the same record. See the whole job →

Step 04 of a job in Gaffer: The paperwork happens on site
Common questions

About offline mode

Something else? support@rungaffer.com

What does offline mode replace?

For most trade businesses, a clipboard, a camera roll and a job sheet in the footwell. Paperwork gets done while the job is still in front of the engineer, not reconstructed at 6pm.

Does offline mode work on a phone, and offline?

Yes. The mobile app is offline-first: records created on site are stored on the device and synced automatically, in order, when signal returns. Lofts, plant rooms and rural sites were the design brief.

Which plan is it on?

Every paid plan. Offline mode is included for unlimited users at no extra cost — the monthly, annual and lifetime plans differ only in how you pay.

How long does it take to start using?

Minutes. Start a 14-day free trial with no card, pick your trades at sign-up, and offline mode is switched on with your trade's templates already in place.

Put offline mode to work.

Full platform, 14 days free, no card needed. Set up in an afternoon, import your customers in a few clicks, and send your first quote today.

Founding members: first 100 businesses get 50% off every paid plan, for as long as they stay subscribed.