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Signature capture

Customer sign-off captured on screen.

Replaces a clipboard, a camera roll and a job sheet in the footwell. Paperwork gets done while the job is still in front of the engineer, not reconstructed at 6pm.

Why it matters

A field app that works in the basement, the loft and the middle of nowhere.

Offline-first on Android, with iOS to follow. Jobs, forms, photos, signatures and clock-ins are captured on the device and synced the moment signal returns.

Paperwork happens on site, while the job is in front of the engineer — not reconstructed in the van at 6pm.

What you get
  • Draw or type a signature on the phone, captured against the job, form or certificate
  • The signer's name, role and timestamp are recorded alongside it
  • Appears on the PDF the customer receives, so the sign-off is evidenced
  • Works offline; the signature syncs with the rest of the record
Where it fits

Step 04 of the job: on site

The engineer taps "On my way" and the customer gets a text with an arrival window. On site: clock in, photos, the certificate for the job — EICR, Gas Safety, whatever the trade needs — signed on the device. No signal? It syncs later.

Signature capture is one part of that step. The rest of the job — quoting, scheduling, certificates, invoicing and payment — runs in the same system, on the same record. See the whole job →

Step 04 of a job in Gaffer: The paperwork happens on site
Common questions

About signature capture

Something else? support@rungaffer.com

What does signature capture replace?

For most trade businesses, a clipboard, a camera roll and a job sheet in the footwell. Paperwork gets done while the job is still in front of the engineer, not reconstructed at 6pm.

Does signature capture work on a phone, and offline?

Yes. The mobile app is offline-first: records created on site are stored on the device and synced automatically, in order, when signal returns. Lofts, plant rooms and rural sites were the design brief.

Which plan is it on?

Every paid plan. Signature capture is included for unlimited users at no extra cost — the monthly, annual and lifetime plans differ only in how you pay.

How long does it take to start using?

Minutes. Start a 14-day free trial with no card, pick your trades at sign-up, and signature capture is switched on with your trade's templates already in place.

Put signature capture to work.

Full platform, 14 days free, no card needed. Set up in an afternoon, import your customers in a few clicks, and send your first quote today.

Founding members: first 100 businesses get 50% off every paid plan, for as long as they stay subscribed.