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Run the day

Assign jobs in seconds with a drag-and-drop board

Gaffer's dispatch board puts every engineer's day on one screen. Drag a job onto the right person and time slot, spot clashes before they happen, and send the work straight to their phone — so your whole team knows where to be without a single phone call.

Replaces a paper diary, a whiteboard and a WhatsApp group. Every job has one owner, one time and one place to look. The office stops relaying messages and the engineer stops ringing in for the next address.

Jobs & Scheduling in Gaffer
Why it matters

Every job, every engineer, every day — on one board.

Create a job in seconds, drag it onto the right engineer, and watch it move from booked to on-site to done. The office sees everything; the van sees only what matters.

Owners stop being the human dispatch board. Engineers stop ringing in for the next address.

What you get
  • A backlog lane of unassigned jobs ready to drag out
  • Drag-and-drop assignment and reassignment with instant sync
  • Clash and double-booking warnings before you commit
  • Travel-time and availability visibility per engineer
  • Automatic dispatch to the offline-first mobile app
  • Customer "on my way" notifications fired on assignment
Drag, drop, done
The whole team on one screen
No more double-bookings
Where it fits

Step 04 of the job: on site

The engineer taps "On my way" and the customer gets a text with an arrival window. On site: clock in, photos, the certificate for the job — EICR, Gas Safety, whatever the trade needs — signed on the device. No signal? It syncs later.

Dispatch board is one part of that step. The rest of the job — quoting, scheduling, certificates, invoicing and payment — runs in the same system, on the same record. See the whole job →

Step 04 of a job in Gaffer: The paperwork happens on site
Common questions

About dispatch board

Something else? support@rungaffer.com

What does dispatch board replace?

For most trade businesses, a paper diary, a whiteboard and a WhatsApp group. Every job has one owner, one time and one place to look. The office stops relaying messages and the engineer stops ringing in for the next address.

Does dispatch board work on a phone, and offline?

Yes. The mobile app is offline-first: records created on site are stored on the device and synced automatically, in order, when signal returns. Lofts, plant rooms and rural sites were the design brief.

Which plan is it on?

Every paid plan. Dispatch board is included for unlimited users at no extra cost — the monthly, annual and lifetime plans differ only in how you pay.

How long does it take to start using?

Minutes. Start a 14-day free trial with no card, pick your trades at sign-up, and dispatch board is switched on with your trade's templates already in place.

Put dispatch board to work.

Full platform, 14 days free, no card needed. Set up in an afternoon, import your customers in a few clicks, and send your first quote today.

Founding members: first 100 businesses get 50% off every paid plan, for as long as they stay subscribed.