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Lead capture forms

Custom public enquiry forms.

Replaces a voicemail box and a contact form that emails you. The enquiry that gets answered first usually gets the job. This answers first.

Leads & Booking in Gaffer
Why it matters

Enquiries land themselves — and get answered in seconds.

A booking form or widget on your website drops every lead into a pipeline, replies instantly by text or email, and tells you where it came from so you know which advertising actually works.

The 9pm enquiry gets an answer at 9pm, not tomorrow when the customer has already booked someone else.

What you get
  • Build a booking form with your own fields, embed it on your website or share the link
  • Photo and file uploads, so a customer can show you the fault before you quote it
  • Honeypot and rate limiting on every form, so you get enquiries rather than spam
  • Views, submissions and conversion rate tracked per form, so you can tell which one works
  • Each submission can start a follow-up sequence automatically
Where it fits

Step 01 of the job: enquiry

A customer fills in your booking form at 9pm. Gaffer creates the lead, texts them back within seconds, tells you where the enquiry came from, and puts it in your pipeline before you have even seen it.

Lead capture forms is one part of that step. The rest of the job — quoting, scheduling, certificates, invoicing and payment — runs in the same system, on the same record. See the whole job →

Step 01 of a job in Gaffer: The enquiry lands itself
Common questions

About lead capture forms

Something else? support@rungaffer.com

What does lead capture forms replace?

For most trade businesses, a voicemail box and a contact form that emails you. The enquiry that gets answered first usually gets the job. This answers first.

Does lead capture forms work on a phone, and offline?

Yes. The mobile app is offline-first: records created on site are stored on the device and synced automatically, in order, when signal returns. Lofts, plant rooms and rural sites were the design brief.

Which plan is it on?

Every paid plan. Lead capture forms is included for unlimited users at no extra cost — the monthly, annual and lifetime plans differ only in how you pay.

How long does it take to start using?

Minutes. Start a 14-day free trial with no card, pick your trades at sign-up, and lead capture forms is switched on with your trade's templates already in place.

Put lead capture forms to work.

Full platform, 14 days free, no card needed. Set up in an afternoon, import your customers in a few clicks, and send your first quote today.

Founding members: first 100 businesses get 50% off every paid plan, for as long as they stay subscribed.