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Grow without hiring

Referrals

Track and reward referrals.

Replaces hoping for word of mouth. Repeat and referred work costs nothing to win, and this goes and gets it.

Growth in Gaffer
Why it matters

Reviews, referrals, campaigns and tenders — the growth engine, built in.

Collect reviews after every job, run referral and affiliate schemes, send campaigns to the right customers, and find and write public-sector tenders with the bid library.

Repeat and referred work costs nothing to win. Gaffer goes and gets it.

What you get
  • A referral link per customer, with the reward you choose
  • Referrals tracked from click through to the job that results
  • Rewards and credits recorded automatically rather than remembered
  • The cheapest work you will ever win, made systematic
Where it fits

Step 06 of the job: paid

The customer pays by card, Apple Pay or Direct Debit. Xero or QuickBooks are updated. A review request goes out. And eleven months later, the annual service reminder books the next job.

Referrals is one part of that step. The rest of the job — quoting, scheduling, certificates, invoicing and payment — runs in the same system, on the same record. See the whole job →

Step 06 of a job in Gaffer: Paid, reconciled, reviewed, rebooked
Common questions

About referrals

Something else? support@rungaffer.com

What does referrals replace?

For most trade businesses, hoping for word of mouth. Repeat and referred work costs nothing to win, and this goes and gets it.

Does referrals work on a phone, and offline?

Yes. The mobile app is offline-first: records created on site are stored on the device and synced automatically, in order, when signal returns. Lofts, plant rooms and rural sites were the design brief.

Which plan is it on?

Every paid plan. Referrals is included for unlimited users at no extra cost — the monthly, annual and lifetime plans differ only in how you pay.

How long does it take to start using?

Minutes. Start a 14-day free trial with no card, pick your trades at sign-up, and referrals is switched on with your trade's templates already in place.

Put referrals to work.

Full platform, 14 days free, no card needed. Set up in an afternoon, import your customers in a few clicks, and send your first quote today.

Founding members: first 100 businesses get 50% off every paid plan, for as long as they stay subscribed.